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Help Center for Legacy Cbeyond Customers

Welcome to BirchConnect

Posted by Birch Help Center

Oct 6, 2014 9:37:00 AM

We have launched the new, redesigned customer self-service portal at BirchConnect.com (formerly CbeyondOnline.net / myCbeyond.com). 

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Netgear Zing Mobile Hotspot User Guide

Posted by Birch Help Center

May 23, 2014 4:50:00 PM

acrobat Click here to download the Netgear Zing Mobile Hotspot User Guide.

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Topics: Mobile Support, User Guide, Netgear

Kyocera Kona User Guide

Posted by Birch Help Center

May 23, 2014 4:25:00 PM

Click here to download the Kyocera Kona User Guide.

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Topics: Mobile Support, User Guide, Kyocera

Samsung Galaxy Tab 3 User Guide

Posted by Birch Help Center

May 23, 2014 3:45:00 PM

Click here to download the Samsung Galaxy Tab 3 User Guide.

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Topics: Mobile Support, User Guide, Samsung

Samsung Galaxy S5 User Guide

Posted by Birch Help Center

May 23, 2014 3:41:00 PM

acrobat Click here to download the Samsung Galaxy S5 User Guide.

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Topics: Mobile Support, User Guide, Samsung

LG G2 User Guide

Posted by Birch Help Center

May 23, 2014 3:34:00 PM

acrobat Click here to download the LG G2 User Guide.

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Topics: Mobile Support, User Guide, LG

Samsung Galaxy Note 3 User Guide

Posted by Candace Bazemore

May 23, 2014 3:30:00 PM

acrobat Click here to download the Samsung Galaxy Note 3 User Guide.

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Topics: Mobile Support, User Guide, Samsung

Netgear 341U USB Modem User Guide

Posted by Birch Help Center

May 23, 2014 3:30:00 PM

Click here to download the Netgear 341U USB Modem User Guide.

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Topics: Mobile Support, User Guide, Netgear

Mac Drivers for Novatel Broadband Modem

Posted by Birch Help Center

Mar 25, 2014 12:24:51 PM

The Novatel WirelessTM broadband modem equips your laptop with mobile broadband access to email, the Internet, and business applications whether you are traveling across town or across the country. The broadband modem provides national coverage, offers speed and reliability, and is easy to use.

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Topics: Mobile Support, MAC OS

Texas - Notice of Slamming Rights

Posted by Birch Help Center

Mar 21, 2014 10:00:00 AM

Telephone companies are prohibited by law from switching you from one telephone service provider to another without your permission, a practice commonly known as "slamming."  If you are slammed, Texas law requires the telephone company that slammed you to do the following: 

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Topics: Billing

Special Announcement

We have launched the new, redesigned customer self-service portal at BirchConnect.com (formerly CbeyondOnline.net / myCbeyond.com). 

Take a minute to check out the new and exciting features at help.cbeyond.com/birchconnect.

Watch BirchConnect Video Tour

birch-connect-video

Popular Topics

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Welcome to BirchConnect

We have launched the new, redesigned customer self-service portal at BirchConnect.com (formerly CbeyondOnline.net / myCbeyond.com).  Take a minute to check out the new and exciting features by...Read more

Netgear Zing Mobile Hotspot User Guide

Click here to download the Netgear Zing Mobile Hotspot User...Read more

Kyocera Kona User Guide

Click here to download the Kyocera Kona User...Read more

Samsung Galaxy Tab 3 User Guide

Click here to download the Samsung Galaxy Tab 3 User...Read more

Samsung Galaxy S5 User Guide

Click here to download the Samsung Galaxy S5 User...Read more